We want you to love what you ordered. If something's not right, we'll make it right. No runaround, no hassle.
Questions? Call us at +1 (512) 861-3395 or email support@patriotcrew.co. You might get one of the founders.
SHIPPING
Orders ship within 24 hours on business days. We use USPS and most domestic orders arrive within 5-7 business days depending on your location.
Free shipping on US orders over $150. Orders under $150 ship at a flat rate calculated at checkout.
We ship internationally. International customers pay shipping costs at checkout and are responsible for any customs or duties charged by their country.
Holiday periods may cause slight delays. We'll always get your order out the door as fast as possible.
RETURNS
100-day money-back guarantee. If you're not happy, we're not happy.
To be eligible for a return, items must be unworn and unwashed with tags attached. We get it, you need to try it on. That's fine. Just don't run a marathon in it first.
Customers cover return shipping costs. We recommend using a trackable shipping method since we can't guarantee receipt of items sent without tracking.
To start a return, email support@patriotcrew.co or call +1 (512) 861-3395. We'll send you instructions and get it handled quickly.
Once we receive your return, we process your refund immediately. It typically takes 5-10 business days to appear in your account depending on your bank.
Refunds go back to your original payment method.
EXCHANGES
Need a different size or color? We've got you.
Exchanges follow the same 100-day window as returns. Items must be unworn and unwashed.
We can exchange for a different size or color of the same product, or a different product of equal value.
To request an exchange, email support@patriotcrew.co or call +1 (512) 861-3395. Once we receive your original item, we'll ship out the new one.
STILL HAVE QUESTIONS?
We're a small team and we actually answer our phones. Reach out anytime.
Phone: +1 (512) 861-3395 Email: support@patriotcrew.co
